
Answers To TheMost-Asked Questionsin San Francisco
Our multilingual staff is fluent in 17 world languages, including German, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch, Punjabi, Portuguese, Romanian, Russian, Tagalog, and Chinese. Guestroom cleaning is available daily. Guests must vacate the room for service. Available Mon-Fri 8:45 am - 4:00 pm; Sat-Sun 9:30 am - 4:30 pm. Yes, bell service is available. Yes, there is a $10 per package handling fee for all items sent to the hotel on behalf of a guest. Our Concierge and Bell Service team will receive and deliver your packages to your room upon your arrival. Yes, the hotel offers standard valet parking. Parking fee is $72 per night (plus applicable taxes, total of $82.08 per night) for overnight Valet Parking. InterContinental Mark Hopkins is home to the legendary Top of the Mark offering cocktails and light appetizers, and the Nob Hill Club, a full-service restaurant. Please click on the links for hours and menus. Room Service is available daily from 6:30 am - 10:30 am for breakfast, and 5:30 pm - 9:30 pm for dinner. Yes, we offer complimentary standard speed Wi-Fi for IHG® One Rewards members (membership is free). For all other guests, Standard wireless Internet is $14.95 (plus sales tax, total $16.24). Yes, with 24-hour keycard access. Pets are welcomed at the Mark Hopkins with waived daily pet fee. For the safety and comfort of our staff and guests, pets may not be left unattended in your room. Fees would only apply if damages are incurred. Smoking is not allowed in guestrooms. The InterContinental Mark Hopkins is a 100% non-smoking hotel. 48 hours prior to arrival, except for non-refundable bookings. For third-party reservations (i.e. booking.com, expedia.com, hotels.com, etc.), please contact the booking company directly. Early departure fee is $100 (plus additional taxes, total $116.45). Nob hill Destination Fee of $29 (plus additional taxes, total $33.77) per night will be added to all applicable reservations. The fee includes a $10 daily dining credit in the Nob Hill Club restaurant, Top of the Mark preferred seating, local retail and dining savings, and complimentary electric car charging.
Other public parking options are available nearby.